Youth Shelter Worker

Responsibilities

• Supervise the Drop-In Centre, including the 'Youthreach' room, gymnasium, and washrooms
• Provide client oversight and engage in rapport-building activities with youth experiencing homelessness
• Coordinate and administer drop-in centre attendance rolls and database entry
• Track program activities and statistics to ensure accurate reporting
• Maintain a positive, supportive, and non-judgmental environment for all clients and staff
• Collaborate with Program Services Case Workers, volunteers, and community partners
• Ensure Health and Safety standards are met and participate in safety meetings
• Perform administrative duties, including documentation and filing

Requirements

• Must be between 15 and 30 years of age at the start of employment
• Must be a Canadian Citizen, Permanent Resident, or have conferred refugee protection
• Must possess a valid Social Insurance Number and be legally entitled to work in Canada
• Proficiency with Microsoft Office
• Ability to provide a satisfactory Vulnerable Sector Check
• Demonstrated commitment to anti-racism and anti-oppression principles
• Strong organizational, communication, and problem-solving skills

Preferred Qualifications

• Experience working with youth in a mentorship capacity
• Current WHMIS certification
• First Aid/CPR certification
• Non-Violent Crisis Intervention Training

About the Company

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter, while supporting those facing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to hope, service, dignity, and stewardship.