We're a small team. We read every message.

Median first reply is around two hours during our staffed window (Mon–Sat, 06:00–23:00 UTC). Urgent paid-plan issues are flagged as soon as the form is submitted and routed to whoever is on. Sundays are best-effort.

Use the form for anything support-related: it captures urgency, plan, and the topic, which gets the right person reading first. Email [email protected] works for press and partnerships, where we don't need an account context.

ScoutJobs Pro is billed upfront through Stripe for the monthly or yearly plan you choose. You can cancel anytime and keep access until the end of your billing period.

Email [email protected]. We respond within 24 hours and credit responsible disclosures on the changelog. Do not file these through the public support form.

Yes. Every form submission is read by a person before any reply goes out. The agent handles your job hunt; the team handles you.