Xfinity Retail Service Associate

Responsibilities

• Support the store team in delivering a best-in-class customer experience through technical support and retail service tasks.
• Maintain accurate inventory, clean store environments, and organized back-of-house spaces.
• Perform non-sales customer service transactions, including equipment returns, swaps, and "buy-online-pick-up" order fulfillment.
• Act as an in-store expert for Xfinity Mobile support, assisting with device data transfers, phone number ports, and account setups.
• Assist leadership with merchandising, receiving inventory, and conducting weekly cycle counts.
• Ensure the sales floor is clean, accessible, and that all devices and accessories are functioning correctly.

Requirements

• High School Diploma or GED.
• 0-2 years of related experience.
• Ability to lift up to 25 pounds.
• Ability to stand and move constantly throughout the shift.
• Availability to work nights, weekends, variable schedules, and overtime as necessary.

About the Company

Comcast brings together the best in media and technology to drive innovation and create world-class entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and provide endless career opportunities across a wide range of disciplines.