Workplace Experience Manager

About the Company

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. Our mission is to increase the efficiency of the global supply chain by automating manual workflows.

Responsibilities

• Lead day-to-day operations of the SF headquarters and manage the move into a new 80–100 person space
• Remotely manage the NYC office, including sourcing and securing a larger space
• Own desk setup and workspace readiness for new hires in partnership with IT and People Ops
• Manage relationships with key vendors including WiFi, janitorial, security, and building management
• Maintain office supplies, snacks, and beverages while balancing quality and budget
• Plan and execute company events, celebrations, and team offsites end to end
• Manage meeting room and conference room hosting software and AV equipment
• Serve as the welcoming face of the office for candidates and visitors

Requirements

• 3+ years in workplace experience, office management, facilities, events, or operations
• Experience in a fast-growing startup or multi-office environment
• Experience supporting an office move, build-out, or expansion is a strong plus
• Excellent organization and project management skills
• Hospitality mindset with a focus on employee experience
• Ability to work in-office 5 days a week in San Francisco
• Comfort managing a remote site and coordinating logistics from a distance

Preferred Qualifications

• Familiarity with meeting room, desk booking, and visitor management tools
• Experience negotiating commercial leases or working with real estate brokers
• Existing network of reliable vendors and event partners in SF and/or NYC

Benefits

• Health, Vision, and Dental benefits
• Flexible PTO
• Life and Accidental Insurance
• Short-Term Disability Coverage
• Generous salary and equity
• 401k option
• Paid parental leave
• Yearly learning and development stipend
• Commuter benefits and Uber ride stipends
• Daily catered lunches and monthly happy hours
• Annual company offsites