Workplace Experience Manager

Responsibilities

• Serve as the primary on-site representative for the NYC office, ensuring a welcoming and polished experience for employees and guests.
• Oversee daily operations across six floors, including regular walkthroughs to maintain supplies, mail, equipment, and shared spaces.
• Manage vendor relationships, service requests, contracts, and office expenses.
• Partner with the Receptionist on front desk operations, visitor management, and conference room scheduling.
• Facilitate office onboarding for new hires and interns, including desk setup and security badges.
• Provide day-to-day direction to the NYC Receptionist, office porters, and Workplace Experience interns.
• Support office events, team dinners, and programming to build community and culture.
• Collaborate with IT, People Ops, and HR to support troubleshooting and evolving workplace needs.

Requirements

• 4+ years of experience in workplace experience, office management, facilities, or hospitality operations.
• Proven ability to manage a large, multi-floor office environment with high attention to detail.
• Strong vendor management, contract oversight, and facilities coordination skills.
• A genuine hospitality mindset with an understanding of white-glove service standards.
• Proficiency with Google Calendar and comfort learning workplace management tools.
• Excellent interpersonal and communication skills.

Preferred Qualifications

• Experience directing junior staff, interns, or temporary employees.
• Experience working in a creative or fast-paced media environment.

About the Company

A24 is an acclaimed global entertainment company known for producing and distributing films, television series, documentaries, music, publishing, and consumer products. Established in New York in 2012, A24 has cultivated a library of over 150 films and 50 TV series, earning critical and commercial acclaim worldwide.