Workplace Concierge & Experience Coordinator

Responsibilities

• Serve as the primary point of contact for Indexers, visitors, candidates, and guests to ensure a welcoming experience.
• Coordinate office lunch programs, including vendor management, ordering, and setup.
• Maintain café and tea points, ensuring consistent stocking and cleanliness.
• Partner with Community, IT, and People Ops to support onboarding, offboarding, and onsite employee engagement initiatives.
• Manage daily office operations, including ordering supplies, handling mail/packages, and coordinating with building management and vendors.
• Assist with meeting and event logistics, including room setups, catering, and conference room scheduling.
• Respond to and manage workplace requests submitted via Jira.

Requirements

• 2-4 years of related work experience.
• Proficiency in Confluence, Adobe Cloud, Canva, Microsoft Office Suite, and Jira.
• Strong verbal, written, and listening communication skills.
• High attention to detail with the ability to multitask and prioritize.
• Ability to lift and/or move up to 25 pounds.
• Willingness to obtain specialized training (e.g., ladder safety, first aid).

Preferred Qualifications

• Background in videography, art, or creative content creation.
• Experience in video editing.

Benefits

• Comprehensive health, dental, and vision plans.
• Paid time off, health days, and personal obligation days.
• Competitive retirement matching and equity packages.
• Generous parental leave for all types of parents.
• Annual well-being allowance and fitness discounts.
• One day of volunteer time off per year.

About the Company

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. We are industry pioneers dedicated to transparency and market efficiency within the programmatic ecosystem.