Workplace Associate

Responsibilities

• Serve as the first point of contact, delivering a high-touch, people-first experience at the front desk
• Partner with the General Manager or Branch Manager to align workplace operations with business goals
• Drive logistics and coordination for in-office events, including happy hours and special programming
• Manage the local Jira ticketing queue, responding to and escalating workplace requests promptly
• Act as a liaison with building management for access, vendor registration, and maintenance
• Maintain the office environment, ensuring conference rooms and kitchens are stocked and tidy
• Support IT with new hire workstation setups, internal moves, and onboarding touchpoints
• Ensure workplace compliance and safety while serving as a culture ambassador

Requirements

• Bachelor's degree or equivalent professional experience
• 2+ years of experience in office coordination, workplace operations, or administrative support
• Strong written and verbal communication skills
• Exceptional organizational skills and a high level of attention to detail
• Proven problem-solving skills with a bias for action

Preferred Qualifications

• Experience working in a fast-moving or high-growth environment
• Experience helping to stand up a new office or managing a growing team

About the Company

Flexport is transforming global commerce through innovative technology and exceptional people. We are shaping the future of a $10T industry, moving more than $19B of merchandise across 112 countries every year. Our mission is to make global trade so easy that there will be more of it, helping companies of all sizes navigate the complexities of the global supply chain.