Working Student - Retail Experience

Responsibilities

• Act as the first point of contact by warmly welcoming customers to the boutique
• Communicate with and assist customers during waiting periods to ensure a premium experience
• Manage boutique traffic and appointment scheduling via digital applications
• Handle digital customer data capture and registration
• Provide administrative and operational support to the sales staff

Requirements

• High level of communication skills with an understanding of luxury customer expectations
• Strong service orientation and a proactive, independent way of working
• High digital affinity and proficiency with standard mobile and desktop applications
• Fluent proficiency in both German and English
• Availability to work primarily on weekends
• Positive, open personality and a loyal team player mindset

Preferred Qualifications

• Previous experience in hospitality, tourism, e-commerce, gastronomy, or call center environments
• A passion for luxury brands and the ability to act as an enthusiastic brand ambassador

About the Company

Richemont is a world leader in the luxury sector, managing various Maisons specializing in jewelry, watches, and high-end accessories. Each Maison embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and permanent creativity.