Workforce Support Specialist

Responsibilities

• Manage and coordinate a diverse portfolio of workforce support programs, including training delivery, performance management, and deployment lifecycles.
• Coordinate training program logistics, including scheduling, speaker coordination, and curriculum delivery.
• Facilitate the directorate’s Performance Management Program (DCIPS) and advise the workforce on progress.
• Provide full lifecycle coordination for personnel deployments, managing readiness, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track metrics for training, performance, and space utilization.
• Lead training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Develop and maintain physical space implementation plans, monitoring vacancies and optimizing seating arrangements.

Requirements

• Bachelor’s degree in Human Resources, Business, Psychology, or a related field (or 7-10+ years of relevant experience in lieu of a degree).
• 5-7 years of experience managing or coordinating multiple programs in a fluid environment.
• Strong knowledge of federal workforce regulations and performance management principles (e.g., DCIPS).
• Experience as an instructor or facilitator with strong oral and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel for data sorting and reporting.
• Active Top Secret SCI security clearance.

Preferred Qualifications

• Experience using travel and deployment systems such as MET, DTS, SPOT, or APACS.
• Specific experience with PeopleSoft and the DCIPS Performance Management system.
• Experience developing data visualizations or dashboards using tools like Tableau.
• At least 24 months of experience resolving issues requiring cross-organizational coordination.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Life insurance.
• Flexible work schedules.

About the Company

Parsons is a digitally enabled solutions provider focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today through an agile, innovative, and disruptive approach.