Workforce Supervisor

Responsibilities

• Supervise and coordinate daily activities of production staff
• Ensure compliance with safety protocols and company policies
• Monitor productivity, attendance, and performance metrics
• Train, coach, and develop team members to achieve operational goals
• Collaborate with management to optimize workflows and solve operational challenges
• Maintain accurate records and reporting as required
• Match temporary employee skills to customer needs
• Perform administrative tasks to support quality service and performance

Requirements

• High School diploma
• 1-2 years of supervisory experience or 3-5 years of customer service experience
• Experience with background checks, I-9, and E-Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Strong communication and administrative skills

About the Company

Surge Staffing is committed to connecting great employees with great customers through a wide range of staffing services and customized business solutions.