Workforce Planning Manager

Responsibilities

• Manage the full spectrum of scheduling activity to ensure staffing levels align with operational demand
• Examine workforce trends and project future scheduling needs to resolve potential shortfalls or clashes
• Design, implement, and refine scheduling systems and processes to improve operational efficiency
• Oversee attendance, leave requests, and shift changes, ensuring accurate logging in scheduling systems
• Coordinate staff rosters across multiple departments or locations to ensure consistent coverage
• Partner with department leaders to align scheduling with output targets and business priorities
• Lead, mentor, and develop scheduling team members through coaching and ongoing feedback
• Maintain compliance with labor rules, internal policies, and collective bargaining agreements
• Compile and present scheduling reports and recommendations to senior leadership

Requirements

• Practical experience in scheduling, workforce management, or an operations supervisory role
• Degree in Business Administration, Operations Management, Human Resources, or a related field
• Working knowledge of workforce management tools such as Kronos, UKG, or When I Work
• Proficiency in Microsoft Excel for data analysis and reporting
• Strong analytical and problem-solving skills with the ability to interpret complex information
• Excellent communication skills and the ability to connect with colleagues at all levels
• Ability to manage shifting priorities in a fast-paced, high-pressure environment
• Meticulous attention to detail regarding records and reporting

Benefits

• Base Salary: $75,000 – $95,000 per year (commensurate with experience)
• Comprehensive Benefits Package including 401k, Health, Dental, Vision, and Disability
• Generous Paid Time Off (PTO)

About the Company

Keller Executive Search partners with leading organizations to find high-caliber talent. This specific role is for one of our clients seeking a dedicated professional to drive operational excellence through strategic workforce planning.