Workforce Management Leader

Responsibilities

• Own short-term and long-term resource planning across projects, programs, and accounts
• Align demand forecasts with available capacity and hiring plans
• Ensure optimal utilization of billable and strategic resources
• Manage bench size, redeployments, and release planning
• Partner with sales, delivery, and finance teams to understand pipeline and forecast demand
• Translate revenue and project forecasts into headcount and skill requirements
• Act as a trusted advisor to Cluster Head, Sales & Finance teams
• Define and improve RMG processes, policies, and governance models
• Publish regular dashboards and MIS on utilization, capacity, hiring gaps, and attrition

Requirements

• 10+ years of experience in resource management
• Deep exposure to IT delivery environments
• Strong expertise in IT resource management, capacity planning, and demand forecasting
• Experience supporting Agile, Waterfall, and Hybrid delivery models
• Advanced Excel skills including pivot tables, formulas, and dashboards
• Bachelor’s degree in engineering, Management, or a related field

Preferred Qualifications

• MBA or relevant certifications
• Experience with RMG tools or workforce management platforms
• Experience with reporting tools such as Power BI or Tableau
• Experience in IT services, specifically in start-up environments
• Exposure to large-scale transformation or growth programs

About the Company

Lumiq is a workforce management leader seeking an experienced Resource Manager to drive end-to-end resource planning and utilization optimization.