Workday PSA Lead

Responsibilities

• Act as the subject matter expert on Workday PSA and integrated applications
• Build internal capability to manage changes without external partner support
• Resolve assigned tickets for Workday PSA and integrated applications
• Develop enhancements from concept to delivery in collaboration with functional resources
• Maintain expertise in Workday functionality and industry PSA technology trends
• Safeguard global design standards against competing change requests
• Recommend continuous improvements using technologies like AI and RPA

Requirements

• 7-10 years of global ERP support experience in complex organizations
• Strong technical knowledge of Workday configuration, reporting, and integrations
• Deep understanding of professional services processes and systems globally
• Experience in team leadership and mentoring growing teams
• Proven ability to build trusted relationships with IT and business stakeholders
• Excellent interpersonal and communication skills for technical and non-technical audiences

About the Company

WPP is the trusted growth partner for the world’s leading brands, uniting media intelligence, data solutions, creativity, and transformative enterprise solutions to help clients navigate change and deliver growth.