Workday Change & Adoption Manager

Responsibilities

• Develop and execute a comprehensive change management strategy for the transition from legacy systems to Workday ERP.
• Conduct stakeholder impact assessments and organizational readiness evaluations to tailor change strategies.
• Build and lead a "Workday Champions" network across campus to provide departmental support and peer-to-peer troubleshooting.
• Execute the project communication plan, including writing emails, newsletters, and website content tailored to faculty, staff, and students.
• Develop training plans, documentation, repositories, and video content to support standardized workflows.
• Deliver in-person training and manage feedback loops to ensure training effectiveness.
• Collaborate with project teams and functional leads to identify risks to user acceptance and ensure alignment with project milestones.
• Develop dashboards and reporting mechanisms to track adoption, training completion, and engagement metrics.

Requirements

• Bachelor’s degree in Communications, Organizational Development, or a similar field.
• Minimum of 2 years of experience in training, communications, or change management.
• Minimum of 1 year of experience managing change or training specifically within Workday HCM & Finance.
• Proven experience in managing internal communications, including leadership forums, newsletters, and intranet sites.
• Experience managing change through sponsorship management, communication, and training plans.
• Exceptional writing skills with strong attention to detail, editing, and tone.
• Ability to work independently and manage multiple projects concurrently in a fast-paced environment.
• Strong ability to influence stakeholders, manage resistance, and drive adoption in a complex organizational environment.

Preferred Qualifications

• Experience working within a higher education environment.
• Knowledge of IT Service Management (ITSM) frameworks such as ITIL.
• PROSCI or ACMP Change Management certification.

About the Company

Oberlin College is committed to creating and sustaining a vibrant, welcoming community where all individuals are treated with dignity and respect. We value a campus environment that draws on a wide range of backgrounds, experiences, perspectives, and ideas to enrich education, scholarship, and daily interactions.