Wellness & Recovery Specialist

Responsibilities

• Assist and educate members on Refresh & Recovery services including Cryotherapy, Infrared Therapy, Hydro Massage, Normatec, and Theraguns
• Follow and enforce safety protocols and membership compliance for amenity access
• Monitor saunas, recovery rooms, and pool areas for cleanliness, temperature, and functionality
• Identify equipment issues for EGYM and Tank amenities and report to Operations Manager
• Conduct daily audits of equipment functionality, cleanliness, and organization
• Support front desk staff to ensure smooth operations and member satisfaction

Requirements

• Ability to multitask and engage with members in a fast-paced environment
• Strong communication and interpersonal skills with a customer-focused attitude
• Willingness to work weekends, evenings, and holidays as needed
• Passion for health and wellness
• CPR/AED certification required within 30 days of hire
• Must pass background check

Preferred Qualifications

• Customer service experience preferred
• Willingness to learn Refresh & Recovery services

Benefits

• Free membership for you and one family member
• Discounted personal training and merchandise including supplements
• Daily Pay option to access funds before payday
• Competitive pay plus vacation, holiday, and sick pay based on eligibility
• Group health, dental, vision, supplemental life, and employee assistance program based on eligibility
• 401(k) with company matching based on eligibility
• Personal education growth options with Sophia Learning

About the Company

EōS Fitness is a bold, upbeat, and motivating fitness company with a core purpose to create loyal, lifelong fans and exercise practitioners.