Welcome Greeter

Responsibilities

• Ensure a positive first impression of the resort through cleanliness, set-up, and ambiance control
• Provide warm, personal, and detailed service in accordance with Forbes Travel Guide standards
• Remember guest names and preferences to extend personalized service
• Assist other rooms division departments during peak times
• Apply hotel safety precautions and follow fire & life safety/emergency procedures
• Maintain high standards of personal appearance and hygiene

Requirements

• Ability to speak, read, write, and understand primary workplace languages
• Good verbal and written communication skills
• Basic computational and computer skills
• Ability to solve problems and make rational decisions
• Knowledge of resort operations, services, and facilities
• Ability to stand and maintain well-paced mobility for up to 4 hours
• Physical ability to bend, stoop, squat, stretch, and lift up to 15 lbs

About the Company

Fairmont Grand Del Mar is a five-star luxury resort in San Diego featuring 249 guestrooms, a private golf course, a luxury spa, and world-class dining. As part of the Accor group, we offer a soulful sanctuary where growth and advancement are actively encouraged.