Posted 4 days ago
Welcome Center Associate
YMCA of the SeacoastWelcome Center Associate
Perks & benefits
Education AllowanceHealth InsurancePaid Leave
Requirements
customer service experience, interpersonal skills, communication skills, computer proficiency, financial transaction handling
Skills
customer serviceExcelMicrosoft Office
About the role
Responsibilities
- Greet members and guests warmly to create a positive first impression
- Act as a brand ambassador by connecting members with YMCA programs and services
- Serve as the primary point of contact for member inquiries and problem-solving
- Process memberships, program registrations, and various financial transactions
- Conduct cause-driven facility tours and sell memberships and programs
- Communicate accurate information regarding facility usage, programs, and events
Requirements
- Strong interpersonal and communication skills
- Proficiency with computers and basic software (Word, Excel, Outlook)
- Ability to work effectively in a fast-paced environment
- Experience handling financial transactions
- Availability to work Saturdays (8am–4pm) and Sundays (10am–4pm)
Preferred Qualifications
- Previous customer service experience
- Experience using SGA or similar membership management software
Benefits
- Paid Time Off
- Free YMCA Membership
- Discounts on YMCA programs and services
- Tuition discounts to select NH and online schools
About the Company
YMCA of the Seacoast is dedicated to building community and providing inclusive environments where everyone feels they belong. The Granite YMCA focuses on promoting health, wellness, and social responsibility through various programs and services.
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YMCA of the Seacoast · Portsmouth
