Warehouse Director

About the Company

A fast-scaling, technology-enabled fulfilment operation in Southeast England, processing high volumes of regulated orders daily with a clear agenda to become a nationally significant operation. The operation applies FMCG-scale operational rigour to an environment where every order directly impacts a real patient.

Responsibilities

• Manage full site P&L accountability
• Build, lead, and develop a shift-based team of 150+ across a 24/7 operation
• Maintain regulatory and compliance accountability (GDP, GPhC, CQC, and patient safety frameworks)
• Design and continuously improve the end-to-end fulfilment journey
• Partner with technology and product teams to build better operational systems
• Provide visible, hands-on leadership on the warehouse floor daily

Requirements

• Senior operational leadership experience (Operations Director, Head of Operations, or GM level)
• Full P&L accountability
• Proven track record of scaling a 150+ person, 24/7 shift-based operation in a regulated environment
• Experience building or significantly rebuilding an operation from scratch
• Background in FMCG, e-commerce fulfilment, pharmaceutical supply chain, food manufacturing, healthcare logistics, or industrial logistics
• Ability to provide visible, on-site leadership

Preferred Qualifications

• Experience with WMS, automation, RF scanning, or ERP systems
• Familiarity with GDP, GPhC, CQC, or equivalent regulatory frameworks
• Direct pharmacy, healthcare, or pharmaceutical fulfilment experience
• GPhC registered pharmacist

Benefits

• Lucrative package with no ceiling for the right candidate
• 25 days holiday rising to 30 over two years, plus 8 bank holidays
• 5% employer pension contribution
• Enhanced maternity and paternity leave
• WFH flexibility and cycle-to-work scheme
• Free onsite parking