VP Marketing Operations Manager

Responsibilities

• Manage governance and controls activities across Paid Media, Ad Tech, Marketing Measurement, and Business Execution
• Identify operational risks and process gaps, developing and implementing practical solutions
• Coordinate control-related activities including audits, issue remediation plans, and ongoing monitoring
• Lead multiple projects and workstreams simultaneously in a fast-paced environment
• Develop and maintain process documentation, operating procedures, and control inventories
• Analyze operational data and performance metrics to communicate findings to leadership
• Partner with stakeholders across Marketing, Finance, Procurement, Legal, Compliance, and Analytics

Requirements

• Bachelor's degree in Business, Marketing, Finance, Analytics, or a related field
• 4–7+ years of experience in business operations, governance, controls, or marketing operations
• Demonstrated ability to identify operational risks and inconsistencies with strong attention to detail
• Proven project management capability with experience managing multiple concurrent priorities
• Strong written and verbal communication skills, including experience presenting to senior leadership
• Ability to influence stakeholders across various teams and seniority levels

Preferred Qualifications

• Familiarity with paid media, programmatic advertising, or marketing measurement environments
• Experience supporting annual planning cycles or regulatory and internal compliance requests

Benefits

• Hybrid working model (3 days in office, 2 days remote)
• Exposure to diverse functions including Finance, Legal, and Compliance
• Access to learning and development resources
• Competitive financial wellbeing and benefits package
• Wellbeing support and work-life balance initiatives

About the Company

Citi is a global financial services leader with a team of more than 230,000 dedicated people. We provide a range of financial products and services to clients across various sectors, offering opportunities to grow your career and make a real impact on a global scale.