VP Customer Success

About the Company

Manex AI is on a mission to enable autonomy for the world's leading organizations and is currently building autonomous factories. Backed by Lightspeed and BlueYard, we are scaling operations to help industry leaders like BMW, Audi, and Stellantis build the future of manufacturing.

Responsibilities

• Lead and oversee complex customer projects, ensuring delivery from pilot to global rollout
• Drive project management and coordination of integrations across industries
• Guide and mentor sales, ops, and tech stakeholders within cross-functional project teams
• Build and strengthen long-term customer relationships with enterprise stakeholders, from shop floor to C-level
• Strategically expand and manage the Customer Impact Team
• Take an active role in the strategic development of the business model and product

Requirements

• Degree in Industrial Engineering, Mechanical Engineering, or similar
• 5 to 10 years of professional experience in consulting, automotive, manufacturing, or tech
• Good understanding of AI, software, and production processes
• Proven ability to lead cross-functional teams and orchestrate stakeholders
• Business-fluent in German and English
• Based in Munich or willing to relocate

Preferred Qualifications

• Industry PhD

Benefits

• Top-of-market compensation with equity package
• A best-in-class network across Europe and the US
• A fast-paced environment backed by world-class investors