VP, Commercial Sales

About the Company

Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end, replacing manual processes with adaptive, learning software. Backed by leading investors including Sequoia Capital and Redpoint Ventures, we are building the universal AI operations layer.

Responsibilities

• Build and scale a third-line commercial sales organization, including frontline managers and AE teams
• Recruit, develop, and retain exceptional sales managers and individual contributors
• Own commercial segment strategy including ICP definition, territory design, and coverage modeling
• Hold full accountability for commercial ARR, quota attainment, pipeline coverage, and forecast accuracy
• Develop and refine the commercial sales playbook, including outbound strategy and discovery frameworks
• Implement MEDDPICC and other process rigor across the team
• Collaborate with product, marketing, and engineering to influence roadmap and messaging
• Travel approximately 25–50%

Requirements

• 10+ years of B2B SaaS sales experience
• 3–5 years in second or third-line sales leadership
• Proven track record of building and scaling commercial or mid-market sales organizations at high-growth companies
• Deep expertise in segment strategy, territory design, and coverage modeling
• Experience selling into IT, Security, and Engineering organizations
• Strong command of high-velocity sales cycles (1–3 months)
• Exceptional executive presence and communication skills
• A builder's mindset capable of thriving in ambiguity

Preferred Qualifications

• Experience as an early or founding sales leader
• Track record of developing managers and building internal career paths
• Familiarity with MEDDPICC, Challenger, and Command of the Message
• Proficiency with modern sales tech like Salesforce, Outreach, and Gong
• Comfort leading technical sales motions including proof-of-concepts and security reviews