Virtualization Backup Engineer

Responsibilities

• Perform troubleshooting and analysis, including log file investigation
• Act as a technical focal point in relationships with fellow IT professionals
• Take ownership of customer problems from case opening through resolution, troubleshooting Veeam and third-party components (Microsoft, VMware), identifying defects or misconfigurations, and educating customers
• Document all customer interactions accurately and within SLA in the CRM tool

Requirements

• Fluent English and German (reading, writing, speaking)
• Advanced user or administrative level experience with Windows Server 2016/2019/2022/2025 and Windows 10/11
• Practical knowledge of TCP/IP and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
• Ability to quickly learn, understand, and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

Preferred Qualifications

• UNIX and/or Linux knowledge
• VMware ESX(i) experience
• Microsoft Hyper-V experience
• Microsoft Exchange server administration
• Database engines (SQL/Oracle)

Benefits

• 25 vacation days, 4 sick days, 21 paid medical leave days, 4 VeeaMe Days, and 24 paid volunteer hours annually
• Premium private medical insurance for employees and dependents
• Daily meal vouchers (180 CZK per working day)
• Flexible cafeteria platform with lifestyle benefit options
• Multisport Card for gym and wellness
• Annual public transport reimbursement
• Corporate mobile plan with optional family tariff
• On-demand learning libraries, mentoring, workshops, and Global Day of Learning

About the Company

Veeam is the Data and AI Trust Company, helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.