VIP Concierge

Responsibilities

• Create a warm and inviting environment for all guests and recommend venue spaces to enhance their experience
• Assist in the nightly sales and execution of VIP spaces
• Manage event day operations within premium spaces, including guestlist, registration, and handling vendors or talent
• Lead and direct guests to various areas of the venue in a personable and inclusive manner
• Utilize table management systems accurately to track guest needs
• Communicate effectively with internal stakeholders regarding guest information
• Perform opening and closing tasks and other job-related duties as required

Requirements

• 2+ years of experience in a fast-paced hospitality environment, VIP hospitality, or concierge services
• Experience using reservation systems (familiarity with SevenRooms is a strong asset)
• Ability to work evenings, weekends, and holidays as required
• Strong attention to detail and the ability to remain calm under pressure
• Proven ability to juggle competing priorities while working both independently and as part of a team

Preferred Qualifications

• Previous sales background in a retail or hospitality environment

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role is specifically for HISTORY Ottawa, a state-of-the-art venue hosting over 180 concerts and private events annually.