Vice President, Product Manager, Payment Experiences & Services

Responsibilities

• Lead the development and delivery of platform services to enable seamless payment management experiences across Chase.
• Navigate complex data environments to replicate and synchronize data between legacy and target state systems.
• Manage product backlogs and roadmaps, ensuring alignment with business objectives and modernization goals.
• Partner with cross-functional teams including Technology, Operations, Legal, and Compliance to drive strategic initiatives.
• Oversee multiple development teams responsible for building and maintaining databases and services.
• Facilitate effective sprint planning and resource utilization in collaboration with engineering leads.
• Advocate for innovative data replication solutions to support evolving banking payment customer needs.

Requirements

• 10+ years of experience in digital product management, financial services, or technology.
• Bachelor’s degree required.
• Subject matter expertise in payments architecture, data replication, and digital platforms.
• Proven track record managing agile development teams and product roadmaps in a matrixed environment.
• Experience navigating complex data environments and driving modernization solutions.
• Proficiency with JIRA, Confluence, and MS Office tools.
• Strong stakeholder management and influencing skills.

Preferred Qualifications

• Experience with large-scale platform transformations and payments modernization initiatives.
• Familiarity with customer-facing payment experiences and servicing platforms.
• Advanced degree in business, technology, or a related field.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.