Vice President, Product Manager, Payment Experiences & Services

Responsibilities

• Lead the development and delivery of platform services to enable seamless customer and servicing-facing payment experiences.
• Navigate complex data environments to replicate and synchronize data across legacy and target state systems.
• Partner with Banking Payment APGs to align platform development with modernization timelines and strategic priorities.
• Manage multiple development teams responsible for building and maintaining databases and services.
• Oversee product backlog and roadmap, ensuring alignment with business objectives and stakeholder priorities.
• Facilitate effective sprint planning and resource utilization in collaboration with engineering leads.
• Build and manage key relationships with stakeholders across Product, Technology, Operations, Legal, and Compliance.

Requirements

• 10+ years of experience in digital product management, financial services, or technology.
• Bachelor’s degree required.
• Subject matter expertise in payments architecture, data replication, and digital platforms.
• Proven track record managing product backlogs, roadmaps, and agile development teams.
• Experience navigating complex data environments and driving data replication solutions.
• Proficiency with JIRA, Confluence, and MS Office tools.
• Strong stakeholder management and influencing skills.

Preferred Qualifications

• Experience with payments modernization initiatives and large-scale platform transformations.
• Familiarity with customer-facing payment experiences and servicing platforms.
• Advanced degree in business, technology, or a related field.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.