Vice President, People Operations

Responsibilities

• Lead people operations strategy, including HR service delivery, employee lifecycle processes, HR systems, compliance, policies, and workforce reporting
• Partner with senior leadership and operators to improve workforce planning, retention, employee experience, and leadership capability
• Oversee employee relations processes, investigations standards, policy administration, and manager coaching
• Collaborate with labor relations, Legal, Finance, and Operations on workforce risk and compliance matters
• Implement scalable HR processes that support hourly, salaried, seasonal, union, and non-union populations
• Use HR metrics and workforce data to identify trends and recommend solutions
• Build and develop a people operations team focused on service, consistency, and operational excellence

Requirements

• Bachelor’s degree required; advanced degree or HR certification preferred
• 12+ years of progressive HR or people operations experience, including senior leadership responsibility
• Experience in hospitality, food service, entertainment, restaurants, venues, or resorts
• Strong employee relations, HR operations, compliance, and process improvement experience
• Experience supporting multi-site or geographically dispersed teams
• Ability to balance strategic leadership with hands-on operational execution

Benefits

• $165,000 to $210,000 base salary, plus bonus eligibility

About the Company

Keller Executive Search partners with leading organizations to find exceptional talent. This specific role is for an entertainment employer based in Java, NY, looking to scale their people operations infrastructure.