Vice President of Operations

Responsibilities

• Lead Underwriting, Processing, and Closing functions to drive revenue and operational excellence
• Manage and develop a team of production leaders, building manager capability and accountability
• Establish operational goals and monitor key production metrics to identify bottlenecks
• Drive continuous improvement initiatives to increase production capacity and reduce friction
• Lead change management initiatives for new processes, technologies, and organizational changes
• Leverage data and analytics to forecast performance and inform strategic decision-making
• Own Salesforce reporting and production analytics to support business visibility
• Execute investment risk policy, including underwriting guideline updates and governance
• Partner with Finance and People Operations on workforce planning and organizational design

Requirements

• 7+ years of operations leadership experience in real estate, mortgage, fintech, or financial services
• Proven experience managing and developing managers in hybrid and remote environments
• Advanced proficiency in Microsoft Excel, Google Sheets, and Salesforce reporting
• Track record of driving performance through process improvement and capacity planning
• Strong cross-functional leadership and stakeholder influence skills
• Exceptional analytical and data-driven problem-solving abilities
• Experience leading teams through organizational growth and system implementations
• High degree of ownership and ability to thrive in a fast-paced startup environment

Benefits

• Comprehensive healthcare plans for employees and families
• Flexible PTO and parental leave
• Monthly cell and internet stipend
• Access to WeWork locations

About the Company

Splitero helps homeowners access their home equity without the monthly payments required by traditional financing options, aiming to revolutionize the real estate industry.