Vice President, Firmwide Resiliency Office – Employee Readiness Training and Communications

Responsibilities

• Build and grow engagement opportunities for resiliency practitioners across teams to share best practices and discuss shared topics.
• Partner with Line of Business (LOB) and Corporate Function resiliency owners to validate pain points and turn recurring feedback into practical learning solutions.
• Serve as a subject matter expert and trusted advisor, translating complex content into engaging, modern delivery methods for various audiences.
• Communicate with clear objectives to large audiences and provide timely, accurate reporting, including executive overview slides.
• Manage changes across frameworks, systems, and programs by partnering with related teams to drive effective implementation plans.
• Maintain program materials, intranet sites, and knowledgebases to ensure alignment with relevant systems and procedures.

Requirements

• Bachelor’s Degree or equivalent experience.
• Proven experience in Resiliency, Risk Management, Process Improvement, or Project Management.
• Excellent presentation skills, both written and verbal.
• Experience writing and managing communications for broad or large audiences.
• Strong problem-solving and analytical skills.
• Proficiency with interactive tools such as Zoom and Confluence.
• Advanced skills in MS Office (Excel, PowerPoint, Word) and SharePoint.

About the Company

JPMorgan Chase & Co. is a leading global financial services firm with over 200 years of history. We offer innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. We are committed to diversity and inclusion, recognizing that our people are our greatest strength.