Vice President, Firmwide Resiliency Office – Employee Readiness Training and Communications

Responsibilities

• Build and grow engagement opportunities for resiliency practitioners across the firm to share best practices and discuss shared topics.
• Partner with Line of Business (LOB) and Corporate Function resiliency owners to validate pain points and turn recurring feedback into practical learning solutions.
• Serve as a subject matter expert to translate complex content into engaging, modern delivery methods for diverse audiences.
• Communicate clearly with large audiences and provide timely, accurate reporting, including executive overview presentations.
• Manage change implementation plans for new frameworks, systems, and programs.
• Maintain and update program materials, intranet sites, and knowledgebases to ensure alignment with current standards.

Requirements

• Bachelor’s Degree or equivalent experience.
• Proven experience in Resiliency, Risk Management, Process Improvement, or Project Management.
• Excellent written and verbal presentation skills.
• Experience writing and managing communications for large, broad audiences.
• Strong analytical and problem-solving skills.
• Proficiency with interactive tools such as Zoom and Confluence.
• Advanced skills in MS Office (Excel, PowerPoint, Word) and SharePoint.

About the Company

JPMorganChase is a leading global financial services firm with over 200 years of history. We offer innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. We are committed to diversity and inclusion, recognizing that our people are our greatest strength.