Vice President, Enterprise Account Management

Responsibilities

• Develop and execute a comprehensive enterprise account management strategy to drive revenue retention, expansion, renewals, upsell, and cross-sell
• Build, lead, and scale a high-performing enterprise account management organization
• Establish and maintain scalable account management processes, operating rhythms, and forecasting standards
• Drive predictable revenue retention through an efficient customer renewal engine
• Generate incremental bookings through subscription expansion and product upsell
• Develop and maintain executive-level relationships with key decision-makers within enterprise accounts
• Partner with Sales, Customer Success, and Channel teams to improve product adoption and footprint
• Manage strategic, high-priority enterprise customer relationships and executive escalations
• Monitor and report on performance metrics including renewal rates, expansion pipeline, and net revenue retention
• Foster a high-energy, accountable, and customer-centric sales culture

Requirements

• 7+ years of progressive experience in enterprise SaaS sales, account management, or revenue leadership
• Experience selling cybersecurity, PAM, or IAM solutions in the enterprise market
• Proven track record of exceeding revenue retention and expansion targets
• Experience in people management and coaching high-performing teams
• Strong knowledge of SaaS account management processes and CRM systems (Salesforce preferred)
• Ability to drive complex multi-stakeholder customer processes and executive relationships
• Bachelor’s degree in business administration, marketing, operations, or a related field
• Must be a U.S. Person due to FedRAMP High authorization
• Ability to travel up to 50% of the time

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• Generous PTO plan including paid Bereavement and Jury Duty

About the Company

Keeper Security is a fast-growing cybersecurity software company that protects thousands of organizations and millions of people in over 150 countries. A pioneer of zero-knowledge and zero-trust security, Keeper provides an AI-enabled, cloud-native platform that secures passwords, passkeys, and infrastructure secrets.