Veterinary Receptionist

Responsibilities

• Greet clients in a friendly, professional, and efficient manner
• Manage a multi-line phone system and direct calls accordingly
• Schedule and confirm appointments and check-in patients
• Obtain medical information from referring veterinarians
• Process payments, deposits, and credit applications
• Maintain an organized and neat lobby and reception area
• Scan medical records and distribute daily schedules
• Handle client admissions and check-outs

Requirements

• High school diploma or GED required
• 1-year of experience in a reception role
• Strong organization and multi-tasking skills
• Ability to work effectively as part of a team

Preferred Qualifications

• 1 year of experience in the pet care industry

Benefits

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support, including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Access to the Grant Circle relief fund

About the Company

Carolina Veterinary Specialists is a busy, multi-specialty and emergency veterinary hospital in Charlotte, NC. As a member of the PetVet Care Centers Network, we are committed to delivering exceptional and compassionate care to pets and their owners. We foster a Culture of Care that supports our team members through local autonomy and national resources.