Veterinary Client Service Representative

Responsibilities

• Welcome clients and patients with warmth and professionalism
• Answer phones, schedule appointments, and manage a busy front desk
• Provide clear, compassionate communication regarding services and care
• Handle payments and maintain organized, accurate medical records
• Support doctors and technicians to ensure smooth daily operations

Requirements

• Proven customer service experience
• Ability to multitask and stay calm in a fast-paced environment
• Weekend availability is required
• Strong communication skills and a positive attitude
• Dependable, detail-oriented, and team-focused mindset

Preferred Qualifications

• Previous experience working in a veterinary setting

Benefits

• Competitive pay ($24.00 – $28.00 per hour) and performance bonuses
• 401(k) matching and student loan assistance
• Health, dental, vision, and life insurance
• Mental health resources
• Generous paid time off and holidays
• Tailored development programs and mentorship opportunities

About the Company

Cottage Pet Hospital, part of the AmeriVet family, is a busy multi-doctor veterinary hospital in Anaheim, CA. We are dedicated to providing high-quality care to pets and excellent service to their families in a supportive, collaborative environment.