Vertical Lead, Account Management

Responsibilities

• Manage and coach a team of Account Managers to drive functional excellence and support onboarding.
• Collaborate with Account Management and Sales leadership to optimize resource allocation and business impact.
• Identify vertical trends and guide KPI-driven measurement strategies to optimize campaigns and identify upsell opportunities.
• Partner with cross-functional teams including Product Marketing, Analytics, and Creative Strategy to improve workstreams.
• Serve as a key point of contact for troubleshooting and escalating technical or campaign-related issues.
• Advocate for category-specific product interests and educate the team on new product go-to-market processes.

Requirements

• BS/BA degree in business, communications, marketing, or a related field (or equivalent experience).
• 10+ years of experience in the digital media space.
• 3+ years of experience in full-funnel campaign activation and measurement (Awareness, Consideration, and Conversion).
• Deep hands-on experience with social or programmatic ad buying platforms.
• Strong people management, mentoring, and coaching skills.
• Proven ability to analyze large datasets to solve complex problems and drive strategic action.

Preferred Qualifications

• 2+ years of experience managing a client services team.
• Deep familiarity with Snapchat Ads Manager.
• Advanced skills in Excel, PowerPoint, and Keynote for delivering actionable insights.
• A passion for the Snapchat platform and its advertising products.

About the Company

Snap Inc. is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. Through core products like Snapchat, Lens Studio, and Spectacles, Snap empowers people to express themselves, live in the moment, and learn about the world.