Venue Usher/Ticket Taker

Responsibilities

• Greet guests and scan tickets upon entry to the venue
• Assist guests with locating seats and answer questions regarding venue layout
• Examine tickets and passes to verify authenticity for various seat levels
• Maintain venue safety, cleanliness, and presentation throughout the event
• Resolve guest complaints or problems with tact and diplomacy
• Provide assistance to guests with special needs, including seat accommodations
• Participate in venue sustainability and recycling efforts
• Guide guests to exits and provide instructions in case of emergency
• Assist with venue closing procedures, including collecting recyclables and storing equipment

Requirements

• High School Diploma or equivalent preferred
• 1+ year of experience in a guest service role preferred
• Excellent verbal, written, and interpersonal communication skills
• Ability to walk and climb stairs constantly
• Ability to lift and carry 25 lbs.+ occasionally

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We foster a fun and upbeat work culture and are dedicated to creating strategic connections between artists, brands, and fans through unforgettable live experiences.