Venue Manager

About the Company

Fever is the world’s leading tech platform for culture and live entertainment, aiming to democratize access to experiences through proprietary technology and a data-driven approach.

Responsibilities

• Act as the primary duty manager and solo operator for the Dopamine Land immersive experience
• Manage overall organization, planning, and operations for set-up and teardown sequences
• Schedule and manage staff through agency platforms and validate timesheets
• Promote high standards of customer service through high-energy hosting and guest interaction
• Resolve customer complaints and manage guest recovery communications
• Oversee stock, cleanliness, and technical troubleshooting of the experience
• Coordinate with local producers, vendors, and landlords to ensure smooth operations
• Manage on-site equipment, POS systems, and health & safety standards
• Perform outreach to local groups to drive sales and additional opportunities
• Handle daily administrative tasks, including reporting and budget management

Requirements

• Strong command of English and Bahasa Indonesia (written and verbal)
• Proactive, hands-on, and self-reliant approach to operations
• Ability to coordinate and host live, fast-paced event experiences
• Experience managing staff and operational budgets
• Proficiency in Excel, Word, and Slides
• Ability to troubleshoot technical requirements of the venue