Vehicle Condition Assessor

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis
• Ensure accurate optioning of vehicles during assessments and inventory updates
• Perform high-quality imaging of wholesale vehicles for CarMax websites
• Support wholesale auction preparation and operations
• Complete vehicle secures and confirmations to verify appraisal details and resolve discrepancies
• Assist with inventory management, customer transfers, and lot merchandising
• Follow Environmental, Health and Safety (EH&S) requirements to maintain a clean and orderly work area

Requirements

• Valid driver’s license
• Ability to deliver exceptional customer service and collaborate across departments
• Strong communication skills and ability to follow standardized processes
• Ability to multi-task in a fast-paced environment and work independently
• Willingness to work outdoors in varying weather conditions
• Physical ability to walk, bend, kneel, and stand for extended periods
• Flexibility to work nights, weekends, and holidays as needed

Preferred Qualifications

• Experience in vehicle assessments or a related automotive field

Benefits

• Paid sick, vacation, and holiday time
• Accrued sick time and vacation time (based on years of service)
• 6 paid scheduled holidays per year plus 1 floating holiday
• Holiday Premium Pay for working on scheduled holidays

About the Company

CarMax is the nation’s largest retailer of used cars, revolutionizing the buying experience through transparency and integrity. With over 250 store locations and 30,000 associates, we are committed to innovation, customer experience, and community impact.