Value-Added Service Coordinator

Responsibilities

• Coordinate value-added projects with clients, operations, and clerical teams
• Develop rates for projects up to a predetermined threshold
• Provide weekly status updates to management on ongoing projects
• Identify and communicate opportunities such as rework, damage processing, returns, relabeling, and account resets
• Set up work areas, methods, and productivity expectations for projects
• Arrange manpower with operations management and monitor team performance
• Conduct quality audits and report results to operations management
• Ensure accurate tracking, billing, and inventory control for all projects
• Perform small projects independently and support larger team projects
• Maintain clean, organized, and safe work areas

Requirements

• Knowledge of standard inventory control, shipping, and receiving procedures
• Good verbal and written communication skills
• Proficiency in Excel, Word, and email
• High school diploma or equivalent; higher education preferred
• Ability to perform regular manual labor, lifting, packing, and repetitive tasks
• Comfortable working 95% of the time in a warehouse environment

About the Company

ITS Logistics is a premier Third-Party Logistics provider offering creative supply chain solutions with a focus on innovation, technology, and service excellence.