UX Writer II

Responsibilities

• Write clear, concise, and high-quality messaging across online channels and end-to-end user experiences to impact business metrics
• Use AI and LLMs to scale communications for travelers and drive creative ad-hoc campaigns
• Collaborate with Product Managers, UX Designers, Researchers, and Developers to execute business strategy through writing
• Partner with Language Specialists by providing necessary conceptual and visual context for translations into 44+ languages
• Utilize qualitative and quantitative data to measure the impact of copy and iterate based on insights
• Ensure messaging alignment across all touchpoints in accordance with craft standards and guidelines

Requirements

• Minimum of 3 years of relevant UX Writing experience, including work within e-commerce or data-driven product teams
• Proven experience working with AI topics, specifically including prompting and quality assessment
• A strong UX writing portfolio demonstrating your process, problem-solving, and solutions
• Native-level fluency in English
• Ability to prioritize multiple projects and stakeholders in a fast-paced, iterative environment
• Technical savvy with an understanding of experimentation and data-driven insights

Benefits

• Competitive compensation and benefits package
• Hybrid working arrangements with flexible options
• Annual paid time off and generous leave schemes (parent, grandparent, bereavement, and care leave)
• Up to 20 days per year of working from your home country
• Industry-leading product discounts and Booking.com wallet credit

About the Company

Booking.com is a global leader in online travel, dedicated to empowering everyone to experience the world. We use technology and data to deliver the best value and easiest travel experiences for millions of customers and partners worldwide.