UX Quantitative Researcher

Responsibilities

• Design, implement, and manage in-product intercept surveys using Qualtrics, including advanced targeting logic and survey workflows.
• Manage Qualtrics directories and contact lists to ensure precise participant targeting and segmentation.
• Conduct comprehensive quantitative analysis of user behavior, product performance, and survey feedback to identify trends and pain points.
• Develop and automate Qualtrics dashboards to visualize key metrics and communicate actionable insights to stakeholders.
• Collaborate with qualitative UX researchers to triangulate findings and provide a holistic view of user needs.
• Work with data engineering teams to integrate survey data with behavioral analytics platforms like Glassbox.

Requirements

• Bachelor's Degree or higher in a quantitative field (e.g., Statistics, Economics, Psychology, HCI, or Business Analytics).
• 5+ years of experience in product analytics, quantitative UX research, or a similar data-focused role.
• Proven expertise in designing and managing in-product intercept surveys and advanced targeting logic.
• Strong proficiency with Qualtrics, including XM Directory, embedded data, and Dashboards.
• Experience working within both B2B and B2C digital product environments.
• Excellent communication skills with the ability to translate complex data into compelling narratives for leadership.

Preferred Qualifications

• Experience designing workflows and establishing directories for data access and documentation.
• Ability to bridge the gap between technical data teams and non-technical product designers.

Benefits

• Medical, vision, and dental benefits.
• 401k retirement plan.
• Variable pay and incentives.
• Paid time off and paid holidays.

About the Company

Photon is a global leader in digital transformation, helping businesses enhance user experiences and drive product performance through data-driven insights and innovative technology solutions.