Usher, Greeter, Ticket Taker

Responsibilities

• Greet guests, scan tickets upon entry, and assist patrons with locating their seats.
• Verify ticket authenticity and examine passes for various seat levels.
• Resolve guest complaints or problems with tact and diplomacy.
• Maintain venue safety, cleanliness, and presentation throughout the event.
• Provide assistance to guests with special needs, including seating accommodations.
• Support venue sustainability efforts by participating in recycling and waste sorting programs.
• Assist with venue closing procedures, such as collecting recyclables and storing event equipment.
• Guide guests to exits and provide instructions in the event of an emergency.

Requirements

• High School Diploma or equivalent preferred.
• 1+ years of experience in a guest service role preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to walk and climb stairs constantly.
• Ability to lift and carry 25 lbs.+ occasionally.
• Acute sense of judgment and ability to handle guest interactions professionally.

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, global venue operations, and concert promotion.