User Experience Researcher

Responsibilities

• Own end-to-end research projects, including planning, scoping, execution, analysis, and reporting to inform product strategy and design.
• Translate complex business problems into actionable research programs that impact product direction and market strategy.
• Lead core research activities by driving objectives, hypotheses, and methodologies both independently and through coordinated team efforts.
• Drive cross-functional collaboration by communicating research insights to designers, engineers, and business stakeholders.
• Contribute to the UX Research community through mentoring junior researchers and sharing methodologies.
• Apply both qualitative and quantitative methods to triangulate findings and provide a holistic view of the user experience.

Requirements

• Master’s Degree or equivalent experience in Computer Science, Human-Computer Interaction (HCI), Psychology, Social Science, or a related field.
• 7+ years of relevant experience in consumer-facing business domains.
• Proficiency in qualitative research methods (e.g., interviews, diary studies, usability testing).
• Proficiency in quantitative research methods (e.g., survey design, statistical concepts, metrics).
• Strong stakeholder management skills with the ability to influence product decisions.
• Fluency in English with excellent storytelling and communication skills.

Benefits

• Generous relocation package provided for candidates moving to Bangkok.
• Opportunity to work in a dynamic, data-driven, and international environment in the heart of Asia.

About the Company

Agoda is a leading global travel platform and part of Booking Holdings. We connect millions of travelers to destinations and experiences worldwide through our cutting-edge technology and data-driven culture. Based in Bangkok, we operate with a startup-like agility within a massive global network, helping people explore the world more easily.