US Payroll Specialist

Responsibilities

• Analyze, research, and resolve payroll cases logged into the case management system.
• Manage end-to-end payroll inquiries, ensuring professional and efficient communication with customers.
• Process employee terminations through the HCM system, including calculating final pay, vacation, and severance.
• Calculate complex payments such as retro pay, missing pay, penalties, overpayments, and severance according to federal, state, and local regulations.
• Partner with HR Business Partners to provide updates and answer policy-related questions.
• Interpret and explain company policies, guidelines, and the impact of mergers or acquisitions on benefits.

Requirements

• 2+ years of experience in US payroll, HR service delivery, or payroll transitions.
• University degree (Graduate).
• Strong analytical skills and attention to detail.
• Ability to work a Mid-Day (EMEA) shift.

Preferred Qualifications

• Direct experience with final pay and offboarding payroll processes.
• Hands-on exposure to HRMS systems, specifically HCM experience.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate and government clients. Our HR team plays a critical role in driving the employee experience and building a diverse, inclusive workforce that supports our global business goals.