US OTC Associate Manager

Responsibilities

• Lead AR services for customer-facing accountabilities including cash flow, payment disputes, and unpaid invoice collections.
• Ensure all baseline and project goals for DCSO, aging currency, accuracy, and timeliness are met.
• Monitor and report the status of customer accounts and results against defined KPIs and objectives.
• Make decisions regarding complex issues and collaborate to determine sustainable solutions that reduce customer issues.
• Maximize overall A/R business processes by automating tasks and reducing rework.
• Partner with cross-functional teams in Billing Exceptions, Cash, and Credit to perform accountabilities accurately.
• Drive continuous improvement for customer profiles, including payment habits and receiving procedures.

Requirements

• Bachelor's degree in Administration, Accounting, Finance, or a similar field.
• Strong knowledge of Accounts Receivable, Financial, and Controllership areas.
• Expertise in managing adjustments, research, collections, and customer relationships.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Knowledge of DB2 queries, SAP, and reporting tools to analyze data.
• Advanced English fluency is required.

Benefits

• Opportunities for daily learning and development through various programs.
• Access to internal digital platforms for self-learning and leadership development.
• Specialized role-based training and learning experiences with internal and external providers.
• Recognition programs for seniority, leadership, and significant milestones.
• Financial wellness programs and flexibility programs to support work-life balance.
• Access to wellness lines, scholarship programs for children, and various employee discounts.

About the Company

PepsiCo is a global leader with a portfolio of more than 500 beloved brands, including Gatorade, Lay’s, Quaker, and Pepsi. We are a community of thinkers and creators driven by innovation and consumer centricity, working to create joyful moments through food and drinks in the communities we serve.