Universal Banker II

Responsibilities

• Provide exceptional service by processing financial transactions including deposits, withdrawals, and loan payments
• Open consumer and business membership accounts and assist with account maintenance
• Identify member financial needs through consultative questioning and recommend appropriate products like IRAs, CDs, and loans
• Process loan applications, review documentation, and notify members of decisions
• Maintain accurate balancing records and manage branch technology such as ATMs, cash recyclers, and check scanners
• Support branch operations by performing supervisory overrides and assisting with onboarding new employees
• Document all member interactions and follow-up plans within the IRM system

Requirements

• High school diploma or equivalent (Bachelor’s degree preferred)
• 3-5 years of experience in a financial branch environment or comparable retail sales experience
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to communicate effectively with members at all levels in both written and verbal formats
• Ability to interpret financial information such as credit scores, debt, and interest rates
• Must be able to pass a background check, including credit, drug, and criminal background screens
• Ability to work a Saturday rotation schedule and provide coverage at other branches when necessary

Benefits

• Base salary of $25.00 per hour
• Participation in the Universal Banker Incentive Program
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match

About the Company

Georgia’s Own Credit Union is a full-service, not-for-profit financial institution dedicated to "Banking on Purpose." Named to the 2025 Top Workplaces USA list, we focus on serving our members, giving back to our communities, and cultivating a progressive work environment for our employees.