Universal Banker I

Responsibilities

• Provide exceptional service by greeting members and assisting with financial transactions, including deposits, withdrawals, and loan payments.
• Open and maintain consumer and business membership accounts.
• Assess member financial needs through consultative questioning to recommend appropriate products like checking, savings, IRAs, and CDs.
• Process loan applications, notify members of decisions, and manage the signing of loan documentation.
• Maintain accurate balancing records and manage branch technology such as ATMs, cash recyclers, and check scanners.
• Educate members on credit union services and the benefits of membership.
• Document all member interactions and follow-up needs within the IRM system.

Requirements

• High school diploma or equivalent.
• 1-3 years of experience in a financial branch environment or comparable retail sales experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to communicate effectively with members and staff in both written and verbal formats.
• Ability to pass a comprehensive background check, including credit, drug, and criminal screens.
• Ability to work a Saturday rotation schedule and provide coverage at other branches when necessary.

Preferred Qualifications

• Bachelor’s degree.
• Experience with the loan application process and internal operating procedures.
• Notary Public authorization.

Benefits

• Base salary of $23.00 per hour.
• Participation in the Universal Banker Incentive Program.
• Comprehensive benefits package including Medical, Dental, and Vision insurance.
• 401(K) with company match.

About the Company

Georgia’s Own Credit Union is a full-service, not-for-profit financial institution dedicated to "Banking on Purpose." We focus on serving our members, giving back to our communities, and cultivating a progressive work environment for our employees. We are proud to be recognized as a 2025 Top Workplaces USA award winner.