Universal Banker I

Responsibilities

• Provide exceptional service by greeting members and assisting with financial transactions, including deposits, withdrawals, and loan payments.
• Open and manage consumer and business membership accounts while maintaining accurate member records.
• Identify member financial needs through consultative questioning and recommend appropriate products such as checking, savings, IRAs, and CDs.
• Process loan applications, notify members of decisions, and manage the signing of loan documentation.
• Maintain a balanced cash drawer and perform branch operational tasks including ATM balancing and vault teller duties.
• Educate members on credit union services and the benefits of membership to improve their overall financial well-being.
• Document all member interactions and follow-up needs within the internal management system.

Requirements

• High school diploma or equivalent; a Bachelor’s degree is preferred.
• 1-3 years of experience in a financial branch environment, the financial industry, or a retail sales setting.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong mathematical skills and the ability to interpret financial information such as credit scores and interest rates.
• Ability to pass a comprehensive background check, including credit, drug, and criminal background screens.
• Flexibility to provide coverage at other branches and participate in a Saturday rotation schedule.

About the Company

Georgia’s Own Credit Union is a full-service, not-for-profit financial institution dedicated to "Banking on Purpose." Recognized as a 2025 Top Workplaces USA award winner, we focus on serving our members, giving back to our communities, and cultivating a progressive, engaging work environment for our employees.