Unit Supervisor

Responsibilities

• Review written records and available controls
• Monitor subordinates’ compliance in adhering to required face to face contacts and visits
• Ensure that appropriate assessment is completed and service plans are formulated within required timeframes
• Provide ongoing training and guidance to casework staff to ensure case practice requirements are met
• Assist staff in managing workload and facilitating workflow with internal and external units
• Monitor subordinates’ time, leave, and job performance
• Develop and support staff and take appropriate disciplinary measures as needed
• Conduct weekly conferences and review work with subordinates
• Document case consultation in records and ACRS+
• Make field visits for investigation or consultation as needed
• Maintain accurate unit coverage and caseload counts

Requirements

• Baccalaureate degree from an accredited college or university
• 24 semester credits in social work, psychology, sociology, human services, criminal justice, education, nursing, or cultural anthropology
• 30 semester credits toward a Master of Social Work or a related graduate degree
• 18 months of child protective casework experience
• Must be permanent in the Civil Service title listed

Preferred Qualifications

• Proven managerial or supervisory accomplishments in child protection or human services
• Master of Social Work degree
• Knowledge of NY State Connections case management system
• Familiarity working with NYC’s diverse communities
• Bilingual ability (Spanish or other languages)

About the Company

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports.