Undergraduate Program Coordinator

Responsibilities

• Support the day-to-day academic operations and implementation of the new First-Entry Bachelor of Information program
• Analyze service delivery and internal processes to recommend and implement improvements
• Provide detailed information regarding program eligibility, course requirements, procedures, and deadlines
• Coordinate program audit processes and the preparation of program or course materials
• Serve as a resource for faculty and staff by providing guidance on academic policies and procedures
• Coordinate tasks for strategic initiatives and projects with various stakeholders
• Maintain up-to-date knowledge of university structures, academic policies, and legislated requirements

Requirements

• Bachelor's degree or an equivalent combination of education and experience
• Minimum of four years of recent academic program administration experience in a post-secondary environment
• Proven experience working with Program Directors regarding admissions, registration, and degree requirements
• Strong knowledge of academic policies, including petitions, application processes, and registrarial roles
• Proficiency in student information systems such as ROSI, ROSI Express, Quercus, eMarks, or similar platforms
• Advanced skills in Microsoft Office suite (Word, Excel, Outlook) and SharePoint
• Excellent organizational, project management, and multitasking skills to manage competing priorities

About the Company

The Faculty of Information at the University of Toronto is a research-led institution dedicated to educating the next generation of leaders in information scholarship and professions. Consistently ranked among the top global programs, the Faculty integrates scientific, technological, and social perspectives to study the complex relationships between information, technology, and people.