Undergraduate Program Coordinator

Responsibilities

• Coordinate undergraduate and graduate course timetabling, including lecture and lab scheduling using Scientia
• Act as the primary point of contact for undergraduate students, providing authoritative information on program requirements, admissions, and graduation
• Manage the course registration process, resolve student registration conflicts, and manage waitlists
• Process undergraduate appointments in Workday, including Work Learn, Co-op, and research positions
• Compile statistical reports on enrollment trends, average marks, and graduation numbers
• Manage scholarship competitions, student award nominations, and departmental web content
• Provide administrative support to the Associate Head - Undergraduate Affairs and various departmental committees
• Coordinate large social functions such as open houses, recruitment activities, and department tours

Requirements

• High School graduation plus a two-year post-secondary diploma
• Four years of related administrative or program coordination experience
• Proficiency in MS Office, specifically MS Excel for creating tables, graphs, and charts
• Demonstrated ability to handle complex inquiries with tact, discretion, and diplomacy
• Strong commitment to equity, diversity, and inclusion in the workplace

Preferred Qualifications

• Bachelor's degree
• Experience with Workday or Scientia
• Previous experience in a university setting and familiarity with academic registration systems
• Knowledge of university policies, governance, and administrative procedures
• Training in web technology or computer programming

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. UBC is a leading employer in British Columbia and Canada, committed to fostering an inclusive community of engaged students, faculty, and staff.