TRIO Assistant Academic Coach

Responsibilities

• Manage a student caseload to encourage the achievement of educational goals through self-assessment and reflection
• Support student learning by ensuring access to programs and services and removing barriers to enrollment and progression
• Connect students to essential campus and community resources to support graduation success
• Assist in developing and coordinating recruiting, outreach, and engagement programming
• Implement strategies related to Student Excellence and perform other functionally related duties as assigned

Requirements

• Bachelor’s degree from an accredited university or college
• Background in student personnel services, adult learning & development, counseling, guidance, education, or a related field
• Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, and PowerPoint)
• Strong written and verbal communication skills, including public speaking abilities
• Excellent organizational and time management skills with the ability to manage large amounts of data

Preferred Qualifications

• Master’s degree in a related field of study
• Experience in advising, mentoring, tutoring, or student programming within an educational setting
• Experience working directly with student populations and recruitment efforts
• Experience using early alert or advising systems powered by predictive analytics

About the Company

Cleveland State University is committed to engaged learning and providing students with the tools and support necessary to achieve their educational and professional goals.